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Privacy Policy
LAST UPDATE: 05.Oct.2021
Thank you for your interest in our company and products. When you get in contact with us, you entrust us with your information and with the explosion of the internet and new technologies, data protection and privacy has become essential.
As a solution, from May 25th, 2018, the unitary provisions of the general data protection regulation of the EU GDPR apply throughout the European Union.
Because your personal data and information belongs to you, we will make every effort to store it securely and process it carefully. Ensuring the right to the protection of personal data is a fundamental commitment of eee-store, therefore we will not take any automatic decisions, such as creating profiles with an impact on you or providing information to third parties without informing you.
We are required to devote all necessary resources and efforts for processing your data in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation RGPD” or “GDPR”), as well as any other applicable legislation in the territory. Romania. This document informs you how we use, collect, transfer and protect your personal data by accessing our site when visiting, registering and purchasing a product.
eee-store reserves the right to periodically update and modify the Privacy Policy, to reflect the changes in which we process your personal data but also any changes in legal requirements. This information is important, please read it carefully and please check it regularly.
Who are we?
eee-store - is the trade name of D & R ONLINE STORE SRL, legal entity based in Timișoara city, Electronicii street, No.1, Flat.B1, Floor 4, Ap. 20, Timiș County, having the fiscal registration code RO44714842, registered at the Trade Register Office (attached to the Tribunal) Timiș under number J35 / 3182 / 10.08.2021. This site provides you with products for sale in two main areas: electronic and electrical / automation.
How can you contact us?
For any questions or concerns regarding the Privacy Policy and the protection of your data, please contact us:
- By email at: contact@eee-store.ro. We will reply you within 48 hours.
- By phone at: +40 748 202999
What categories of personal data do we process?
- When you directly initiate the relationship with us by electronic means- When creating an account on our site eee-store.ro and placing an order you provide us:
- Name and surname
- Email Address
- Delivery address
- Phone number
- Banking information.
- When browsing any page of the eee-store.ro site, a series of technical data will be automatically sent, such as: IP address (based on which the location can be approximated), internet browser, browser type, system operation etc. We use such data to study the browsing statistics on our site in order to improve the experience of its visitors and users.
- When you visit eee-store.ro, when you interact with our advertisements encountered on the Internet, there may be other technical data that are collected through cookies.
We collect personal data directly from you, so you have control over the information you want to give us.
Why do we collect this information?
We collect this information in order to provide you with eee-store products and services. This general purpose may include, as appropriate, the following:
- Account creation / maintenance and administration within the eee-store platform;
- Order processing, including taking over your over, validating, shipping and invoicing;
- Solving your requests of any kind regarding an order, goods or services purchased from us;
- Return of products according to legal provisions;
- Reimbursement of the value of the products according to the legal provisions;
- Customer support;
- To defend us against cyber attacks;
- To establish or claim a right in court;
- To improve our services such as completing a questionnaire, study or market research, always making sure that your fundamental rights and freedoms are not affected.
- For marketing, to keep you up to date with the best deals. We make marketing communications only with your prior consent, by checking the "Subscribe to newsletter" box. You can change your mind at any time by accessing your account and unchecking the registration form. You can also send us an email from contact@eee-store.ro and fill it in with "unsubscribe" or "unsubscribe".
The processing of data for these purposes is necessary for the conclusion or execution of a contract between the eee-store and you. Information such as first name, last name and delivery address are required for the execution of the contract of sale between us. Certain data processing is also required by applicable law, including tax and accounting law.
How long do we keep your personal data?
Your personal data will be stored as long as you have an account on the eee-store platform. At your request, we may delete certain information, while retaining certain information, where applicable law or our legitimate interests so require.
Securing and protecting personal data:
In order to protect your information, we have implemented security measures and connection encryption. The data is stored on secure servers monitored by staff with experience in cybersecurity. We use a secure connection (HTTPS) between your devices and the eee-store site. HTTPS or FTP-SSL secure connections are also used for data transfer between our servers.
However, you should be aware that the transmission of data and information over the Internet via other public networks is not completely secure. There is a risk that this information will be illegally intercepted and used by unauthorised persons without being able to intervene in any way. eee-store does not assume responsibility for the vulnerability of computer systems that are not under its control.
To whom do we transmit your personal data?
We may provide your data to the following categories of recipients or third parties (eee-store contract partners or eee-store proxies):
- Payment / banking service providers, in the case of customers who pay by card
- IT service providers related to order fulfilment
- Accounting providers
- Courier service providers
- Product suppliers available through the eee-store online store
- Legal service providers
If a legal obligation arises and it is necessary to defend a legitimate interest, we may disclose certain personal data to public authorities. We will ensure that access to your data by private legal entities will be made in accordance with the legal provisions on GDPR data protection and confidentiality of information, based on the contracts concluded with them.
In which countries do we transfer your personal data?
We currently store and process your personal data in Romania.
What are your rights regarding the processing of personal data?
GDPR grants you a number of rights in connection with your personal data. Such as:
- The right to revoke the consent given;
- The right to access your data;
- The right to delete data;
- The right to rectify incomplete, inaccurate data;
- The right to object to the processing of data;
- The right to go to court;
- The right to lodge a complaint with a Supervisory Authority.
Identity. eee-store takes seriously the confidentiality of all records containing personal data. Please send us your requests using the e-mail address of your eee-store account to identify yourself. Otherwise, we reserve the right to perform additional checks in order to confirm your identity. If we are unable to identify you, we will not process the request.
Providing information. We will not charge you any fees to exercise any right in respect of your personal data, unless your request is unfounded, repetitive and excessive, in which case we will charge you a reasonable amount for such circumstances. In such exceptional cases, if your request is unfounded, repetitive or excessive, we also reserve the right to reject the request for information, in accordance with Article 12 of the GDPR.
Third party rights. We will not comply with a request if it would adversely affect the rights and freedoms of other data subjects.
We will always try to resolve any issues that may arise regarding the processing of your personal data amicably, so please contact us first before contacting the National Authority for the Supervision of Personal Data Processing (ANSPDCP).
To obtain more information and to exercise these rights mentioned above, you can contact us using the details on the contact page or using the Contact Us form.
The list of cookies that will be stored in your browser
The following table shows the list of cookies that we store and collect.
You can delete all cookies that a site stores on your computer at any time. To do this, follow the specific instructions for the internet browser you are using.
| Cookie Name | Technical Description |
|---|---|
| FORM_KEY | Stores randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer is allowed to use cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |
| _ |
From Google Analytics - Used to distinguish users (stored for 2 years) |
| _gat | From Google Analytics - Used to throttle request rate (stored for 1 minute) |
| _gid | From Google Analytics - Used to distinguish users (stored for 24 hours) |
